We are thrilled to announce that according to Experience.com, a national survey group, Bank of Little Rock Mortgage has been named in the Top 10 of Small Division Mortgage Companies! Bank of Little Rock Mortgage had a 4.95 out of 5 stars.
The results are based on survey completion rates, the number of reviews, and the star ratings submitted to the Experience.com platform by verified customers. To ensure integrity, the Experience.com experience management platform is connected directly to Bank of Little Rock Mortgage’s loan origination system to enable the automatic sending of customer satisfaction surveys after closing to every individual listed on each loan application with a unique email address. As a result, it is not possible for lenders or loan originators to choose who receives a survey. This past year, the competition was the fiercest it’s been with more than millions of reviews from over 50,000 loan officers from nearly 350 companies being scored.
We are so proud of our loan officers and operational staff for continuously providing exceptional service and earning this honor.